Our Platform Is Scalable, Secure, and Ready for the Future

Scalable configuration platform with a focus on management systems

Workflows, design, and the information model are created without development. The information model encompasses the entire organization, its processes, projects, resources, assets, insurable objects, and external suppliers, with the main domains of goals, events, risks, and controls.
Insurance and claims management is handled as a management system. All parts of the information model can be linked to each other and visualized in a graph, e.g., an incident linked to a process and a risk.

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Customer-specific development becomes part of the standard product

iFACTS operates in an agile environment with short decision paths and a close connection to business value. Our developers have solid experience in .NET development and databases.
The product is continuously developed in close collaboration with customers through user group meetings and market analysis, benefiting all our clients.

iFACTS Automation – smarter workflows without coding

iFACTS Automation is a flexible tool that enables process and task automation directly within the system – without the need for custom development. Using reusable building blocks, organizations can create tailored workflows to streamline everything from notifications to data cleanup and case handling.

The automation engine is managed through the iFACTS Automation Studio – an intuitive interface for setting up, monitoring, and adjusting workflows.

The result: fewer manual tasks, improved control, and more time to focus on what truly matters.

Web application operating in Sweden

iFACTS software is a web application built on technology from Microsoft, ASP.NET Core, with SQL server. The software is available in Swedish and English by default, and can be adapted for additional languages upon request.
iFACTS offers hosting through Swedish partners, delivered as a SaaS solution. All data is stored in Sweden. Alternatively, the software can be installed in your own IT environment as an on-premises solution.

 

Security by Design – Built for Safe Operations

The iFACTS platform is designed with security as a foundational principle. We combine robust technical and organizational measures to protect customer information and ensure compliance with regulations such as the GDPR and requirements from the public sector.

Secure access is at the core of the platform:

  • Support for strong authentication, including two-factor login via BankID, Freja eID, and SITHS, and more.
  • Role- and permission-based access control at the organization, module, and document level.
  • Dedicated instances per customer – no data is ever shared between tenants.
  • Flexible control of viewing and editing rights down to the field and entity level.

Reliable infrastructure and operations:

  • iFACTS can be delivered on-premises in the customer’s own data center or as a SaaS solution in iFACTS’ secure hosting environment located in Swedish data centers. Regardless of the model, high data security, availability, and compliance are ensured.
  • Daily and weekly encrypted backups are stored for a minimum of 365 days.
  • Regular recovery tests are performed to ensure data integrity.
  • Backup and storage policies can be customized based on customer needs.

Proactive security monitoring:

  • Regular security and penetration testing using industry-leading tools.
  • Additional testing is conducted during major system changes or when threat landscapes evolve.
  • All data communication is encrypted (TLS 1.2 or higher), and data at rest is secured with strong encryption (AES-256).

iFACTS Academy – learn the system the easy way

iFACTS Academy is our training platform designed to help both users and administrators feel confident and efficient in the system.
The platform includes interactive exercises, clear manuals and guides, instructional videos, and much more. Learn at your own pace, whenever and wherever it suits you, with always up-to-date training materials to support your daily work.

Integrations – Seamless Connectivity with Your IT Ecosystem

iFACTS is built to integrate effortlessly with your existing systems and tools. With support for modern API standards and flexible integration options, you can streamline data exchange, automate processes, and eliminate redundant work.

The platform offers powerful capabilities for both data import and export, as well as event-driven and scheduled integrations—whether it’s with HR systems, case management platforms, document archives, or external data sources.

Examples of integration capabilities:

  • REST API for real-time integrations with external systems
  • Webhooks for event-driven workflows
  • Scheduled file import/export (e.g., Excel, XML, CSV)
  • Integration with authentication services such as Azure AD, BankID, Freja eID, and SITHS
  • Automated workflows using iFACTS Automation
  • Support for standards such as SAML 2.0 and OIDC

Benefits of iFACTS integrations:

  • Reduces manual handling and duplicate data entry
  • High flexibility for both technical and business-critical integrations
  • User-friendly interfaces for managing data integrations and exporting statistics
  • Stable, secure, and scalable architecture for both cloud and on-prem environments

With iFACTS as the hub of your information flow, you gain a system that enhances your digital ecosystem—instead of limiting it. We help you connect the right data to the right functions, so you can focus on what matters most: your operations.

Build without coding

Design your own workflows, information models, and portals—completely without development. Customize it for your business using a form builder, portal tool, and smart taxonomies.

Portals

iFACTS Portals provide the ability to configure user-specific portals where the presented information is tailored to the needs of the logged-in user type. The portal is configurable, consisting of various widgets with specific functions and content that can be dynamically placed within it.

Form builder

With iFACTS’ flexible form builder, super users can easily create unique forms for their specific needs.

Library

A center for content and automation. Import frameworks, standards, laws and regulations, risks, and more. Automatically distributed to the correct entity in the software.

In control with dependency graphs

Build graphical relationships between, for example, suppliers, processes, and risks. With dependency graphs, you get visual traceability throughout your entire business.

A central part of the iFACTS platform is the functionality to create dependencies between asset types, which then form the basis for governance and follow-up activities. These dependencies are visualized in dependency graphs / supply chains.

Reports & Dashboards

The application provides efficient support for various types of reports.

Through Microsoft SSRS and standard reports integrated into the system, users can independently configure and save the final design of reports. Parameter settings, column selection, and report formats are different types of configurations that can be easily applied.

iFACTS develops its own visualizations but is also integrated with Kibana Dashboards. Additional visualization tools can be connected upon request.

Permissions

The permissions consist of three important parts in combination:

  • Personal user account: Describes who the user is and what authentication method is used.
  • Permission group: A logical grouping of permissions, often named to quickly provide an idea of the content, e.g. Administrators. The group controls exactly which modules, pages and functions the group has access to.
  • Organization: Part of the hierarchical representation of the organizational structure. All data in the application has a connection to organizations. For example, a certain asset is owned by an organization, or a mailing is made to a certain organization.

Document Management

With iFACTS, your organization gets a powerful and user-friendly tool to manage documents – from uploading and classification to version control and traceability. Full access control and a flexible structure ensure that the right people always have access to the right information, without compromising on security or efficiency.

Set, track, and achieve your goals with iFACTS

iFACTS makes it easy to create and follow up on goals, key metrics, and KPIs – fully integrated across your organization. With flexible measurement methods, clear visualization, and links to everything from strategy and risks to processes and resources, you gain complete oversight and control over progress.

Requirement handling

With iFACTS, you can easily distribute, organize, and track requirements across your entire organization – from corporate level to projects and external suppliers. Through smart classification and automated triggers, the right processes are activated with full traceability, clear deadlines, and follow-up on compliance.

Accessible for everyone – compliant with WCAG

iFACTS is developed to be accessible to all users, in accordance with WCAG standards. This ensures an inclusive and user-friendly experience where everyone, regardless of ability, can work effectively and securely within the system.