Business

Quality Management
ISO9001
ISO31000
ISO22301
ISO27001

Organizations today face growing demands to systematically manage and develop their operations in order to meet customer expectations, comply with legislation, and adhere to quality management standards. Global competition, higher customer expectations, and rapid market changes make effective quality management essential for long-term success.

Quality management is not just about ensuring that products and services meet the right quality standards – it is also about optimizing processes, managing risks, and working towards continuous improvement.

Structured quality management with iFACTS

The iFACTS approach to quality management is built on a process-oriented methodology where processes, goals, risks, and audits are interconnected within a unified system. Common steps in quality management with iFACTS include: process mapping, setting measurable goals and objectives, risk identification, requirements management, document control, audits, and follow-up of improvement actions.

The system supports the entire quality management cycle – Plan – Do – Check – Improve – in line with standards such as ISO 9001. Clear visualization and the linking of processes and goals give the organization a complete overview.

Practical quality management in iFACTS

Process mapping visualizes workflows and clarifies responsibilities.
Goals and objectives are continuously measured and monitored with real-time data and clear reports.
Audits are planned and carried out systematically, with traceable history and action follow-up.
Integrated risk management makes it possible to identify, assess, and proactively address quality-related risks.
Document control ensures that the correct versions of policies, procedures, and instructions are accessible to the right people.

Quality management in synergy with other areas

Quality management in iFACTS can also be linked to other areas of the organization, such as environmental management, occupational health and safety, and information security. This creates a unified management system where synergies are leveraged, and duplicate work is avoided.

With iFACTS, your organization gains a modern, user-friendly, and comprehensive solution for working systematically with quality – from strategy to operational execution. By connecting processes, goals, risks, audits, and actions in one common platform, iFACTS strengthens quality, reduces risks, and fosters a culture of continuous improvement.

iFACTS AB completed a combined ISO 9001/27001 certification in 2024, where the iFACTS system formed the management system. This is available in our demo environment as inspiration for your work.

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Benefits

With iFACTS, you get efficient support for the quality management work– from process mapping to audits and improvement actions. The platform supports a structured, traceable, and standards-based approach where you can easily see the connections between processes, goals, risks, and actions. Resulting in increased efficiency, improved compliance, and a stronger culture of continuous improvement across the entire organization.

Workflows

Process mapping and visualization for greater clarity and understanding
Goal and measurement management including monitoring and reporting
Integrated risk management to identify and mitigate quality risks
Planning, execution, and follow-up of audits with full traceability
Document and policy management with version control and access permissions
Support for compliance with ISO 9001 and other relevant standards and industry requirements
Non-conformity and improvement management
Connected to Continuity and Crisis management