E-service for Claims Registration
Smooth and Secure Claims Management
iFACTS E-service for Claims Registration frees up time for claims handlers and results in a faster claims management process.
With built-in validations, the risk of incorrect or incomplete information from the claimant is reduced.
The claimant gains insight into the process. This increases transparency and the feeling of involvement. Combined with "My Page," the claimant can take an active part in the claims settlement.
In today's world, every system is expected to have a login with personal information.
Traceability increases with a completely digital process. Follow-up and decision support become simpler.
iFACTS E-service for Claims Registration
iFACTS Claims Registration is an app that is installed separately from the main system. Through a structured proxy solution between the app and the main system, queues, validation, and data exchange are handled efficiently. The app is designed to work equally well on mobile devices as on a workstation.
Security is important, and there are several different methods to authenticate users and control the information.
Benefits
iFACTS E-service for claims registration streamlines claims management by freeing up time for claims handlers and enabling faster processes.
With built-in validations, the risk of incorrect information is reduced, while the claimant gains insight, involvement, and the ability to follow their case via My Page.
The digital process creates traceability, transparency, and better decision support – precisely what today’s users expect.
Workflows
Core features in the iFACTS software:
- Claim registration with a flexible setup of claim types and forms
- Authentication supports most methods
- Automation provides the ability to efficiently manage volume claims
- Form builder with validation, follow-up questions, etc.
- My Page provides effective communication and a good overview for the claimant
- Customizable interface
Contact
Vilhelm Kjellsson
Phone: +46 76 812 02 11
Email: vilhelm.kjellsson@ifacts.se
Case
Läkemedelsförsäkringen – Digitalizing Claims Handling Process
“Goal to move towards a fully digitalized process.”
